INSTANT IN-CART REBATE Federatedtools Save Up to $149 On Pre-tax Purchases on all BOSCH Tools & Accessories Learn More

Categories

Site Information

Loading Loading... Please wait...
Canadian owned & operated for over 50 years

Warranty and Repairs

warranty-banner.jpg

Tool Repair

We offer tool repair service for all tools that we sell. They must be brought or sent to the store for repair. The following conditions apply to all Non Warranty tool repairs.

 

Non Warranty Repairs

Small tool repair retail value less than $300.00

An estimate fee $39.95 must be prepaid when the tool is left for repair. This fee will be applied towards the repair in the event that the tool is repaired. If the tool is not repaired the estimate fee is non-refundable and will be kept to compensate for time and disposal of scrapped material.

 Any repair that is under $100.00 will be repaired automatically and if the repair is over $100.00 (minor variances allowed up to 10%) we will call the customer for approval. All tools not repaired are returned disassembled.

Large tools retail value over $300.00

An estimate fee $79.95 must be prepaid when the tool is left for repair. This fee will be applied towards the repair in the event that the tool is repaired. If the tool is not repaired the estimate fee is non-refundable and will be kept to compensate for time and disposal of scrapped material. 

Any repair that is under $150.00 will be repaired automatically, and if the repair is over $150.00 (minor variances allowed up to 10%) we will call the customer for approval. All tools not repaired are returned disassembled.

Industrial machinery (generators, industrial pressure washers, etc.)

Estimate cost will be time spent at shop rate due to the complicated nature of these machines.

 

Warranty Repairs

All warranty repairs are subject to manufacturer approval. In the event that warranty is not approved the non-warranty repair policy will apply. In order to claim a warranty, all tools that you believe may be defective must be returned prepaid, along with a copy of your original invoice or proof of purchase. Warrenties do not cover products misused, abused or that have been modified in any fashion. Normal wear and tear is also not covered by manufacturer’s warranties. Refer to manufacturer’s warranty for complete details.

All tools brought in for warranty repair must be accompanied with a proof of purchase.

 

Environmental

All repairs (including warranty) will be subject to a $9.95 environmental fee to cover "green" disposal and recycling of old parts.

 

Our Sharpening Service

We offer a sharpening service for all tools that require sharpening. Our service includes saw blades, planner blades, band saw blades including making of custom sizes and welding of band saw blades, chain saw chains, drill bits and any other tool that requires a part of it to be regularly sharpened. Items for sharpening must be brought or shipped to the store at your expense.

For First Time Customer

First Time Customer?

On orders $149+

10% Off & Free Shipping