Warranty & Repairs

Tool Repair

Due to the size and geography of Canada, it is not practical to maintain a complete list of repair and warranty service centers for every product we carry.

Federated Tool is a retailer of tools and equipment, and repairs — both warranty and non-warranty — are handled directly through manufacturer-authorized service centers.

If you’re unsure where to go, feel free to contact us at info@federatedtool.com and we’ll be happy to help you find the closest service center.

Factory Service Centers

DeWalt: https://www.dewalt.ca/service-center

Makita: https://www.makita.ca/index2new.php?event=servicecentre

Milwaukee: https://www.milwaukeetool.ca/Support/Find-a-Service-Centre

King: https://www.kingcanada.com/en/service-centers/

Jet: https://surewerx.com/ca/s/find-a-service-centre?language=en_US

Warranty Repairs

All warranty repairs are subject to manufacturer approval. If a warranty claim is not approved, the non-warranty repair process will apply.

To submit a warranty claim, tools believed to be defective must be returned prepaid to the manufacturer’s authorized service center, along with proof of purchase.

Warranty coverage does not apply to products that have been misused, abused, or modified. Normal wear and tear is also not covered. Please refer to the manufacturer’s warranty for complete details.